In a surprising turn of events, the Mesa Homeowners Card has officially ceased operations, leaving cardholders scrambling for answers. Mesa recently notified its members that their accounts would be closed immediately, deactivating credit cards and halting any potential accumulation of Mesa Points. The announcement clarified that this closure was not the result of any wrongdoing on the part of cardholders but rather a decision made by the company itself.
Over the past week, customers had experienced unusual transaction declines when attempting to use their Mesa cards. Initially, the company labeled this as a temporary outage. However, the sudden decision to shut down operations raised suspicions that deeper issues were at play.
For many cardholders, the abrupt closure has also impacted their existing points balances, leaving them uncertain about how to manage their rewards. Though Mesa removed the capability to transfer points to travel partners from the app, some industrious users have reportedly found a workaround to access the transfer options temporarily. By uninstalling and reinstalling the Mesa app while in airplane mode, users can bypass the latest updates that disabled this functionality.
Launched in late 2024, the Mesa Homeowners Card drew considerable attention with its appealing rewards structure, which included no annual fee and an offers of one point per dollar spent on mortgages, capped at 100,000 points per year. Unlike traditional credit cards, cardholders did not need to use the Mesa card specifically to pay their mortgages; they only needed to make $1,000 in qualifying purchases each billing cycle to unlock their points.
The card also boasted unique bonus point categories, awarding 3x points for expenses related to home and family, ranging from home décor to utilities and daycare. The concept appeared to aim at transforming the mortgage payment landscape in a way similar to how Bilt has revolutionized the rental market. Despite the model’s promise, Mesa failed to replicate Bilt’s success, ultimately succumbing to unsustainable practices and a lack of a broader strategy for establishing partnerships.
As cardholders grapple with the demise of the Mesa Homeowners Card, the reaction has largely been one of disappointment rather than shock. The overly generous rewards model seemed unsustainable from the start, with many suggesting that such a highly beneficial program was simply too good to last. For now, former cardholders are left pondering the surprising downfall of a card that once promised a new era of rewards for homeowners.
