The CEO and founder of OKX, Star Xu, has voiced strong support for the exchange’s recent decision to freeze $40,000 worth of Global Dollar (USDG) stablecoins belonging to a user who admitted to purchasing verified accounts. This action was taken as part of the platform’s commitment to enforcing rules regarding account control, underscoring the significance of adherence to Know Your Customer (KYC) and Anti-Money Laundering (AML) regulations.
In a recent post on social media platform X, the user, known as Captain Bunny, detailed the circumstances surrounding the asset freeze, which occurred after the exchange’s risk management protocols flagged four accounts linked to their activities. The user expressed urgent need for the funds to cover medical expenses for their father, indicating that the money had been transferred into these accounts that were initially verified under different names.
Captain Bunny also admitted to having acquired these accounts in late 2023, a practice often employed to bypass restrictions imposed on users located in mainland China. The user further noted that the verification systems eventually prompted facial recognition requirements, which they were unable to fulfill due to the accounts being registered under alternative identities.
In response to the situation, Xu articulated the critical importance of maintaining stringent verification processes. He addressed the user’s claims, explaining that if the exchange were to overlook the identity information linked to account registrations, it would fundamentally compromise the safety and integrity of user assets. Xu argued that allowing account transfers based on emotional arguments, rather than verified identities, would place the platform at considerable risk.
He posed a hypothetical situation to illustrate the implications of account ownership disputes, questioning whether the platform should trust the person who can verify their identity or the individual making unsubstantiated claims. Emphasizing the need for real-name verification, Xu reiterated that this is essential not only for user protection but also for meeting the legal obligations surrounding financial regulations.
OKX has made it clear that the sale or purchase of accounts is a violation of its service agreement, and the platform will deploy measures such as facial recognition and identity verification to combat these violations. The freezing of accounts marked by suspicious activity reflects OKX’s commitment to regulatory compliance and upholding the security of its users’ assets.
Despite the legality of account transactions being in question, Xu provided a pathway for the affected user to possibly recover their assets. He outlined three specific conditions that must be met for OKX to assist in the asset clearance process: the original account holders must formally renounce ownership of the funds, there should be no ongoing law enforcement investigations or court-seized assets associated with the accounts, and users must provide verifiable evidence of legal funding sources.
Asset clearance and account closure will only proceed after a thorough review of these conditions is completed, as the company works within its legal framework. OKX’s stringent KYC procedures are designed to ensure compliance with AML and counter-terrorism financing laws, reinforcing the necessity for new users to undergo identity verification through the submission of personal details and documentation. The company emphasized that its services are exclusively available to verified users, reiterating that access is restricted for accounts registered under different identities.


