Crypto.com Exchange has announced a significant enhancement to its VIP Program, aimed at providing a more transparent, adaptable, and sustainable experience for high-value traders and asset holders. The revamped program introduces multiple qualification pathways, standardizes Spot and Derivatives trading fees for VIP members, and separates the entitlement for trading fee discounts from long-term VIP privileges.
Previously, VIP status was primarily determined by trading volume, but as user trading behaviors shifted, many requested greater flexibility and clearer guidelines. The new upgrade directly addresses these concerns by expanding the routes to qualification while ensuring that the value of VIP status is maintained over time.
The upgraded VIP Program is structured into two key components:
- VIP Tier: This determines eligibility for reduced trading fees on both Spot and Derivatives.
- VIP Tag: This grants access to non-fee-related VIP benefits and is generally permanent once obtained.
This bifurcation allows for ongoing recognition of VIP users, while also aligning trading fees dynamically with current trading activity.
VIP Qualification Pathways
Users can qualify for a VIP tier by meeting any one of the following criteria:
- 30-day Spot trading volume (including Spot Margin)
- 30-day Derivatives trading volume (including Futures and Perpetuals)
- Last-day CRO balance (staking not required)
The VIP tier is assigned based on the highest level achieved through any single pathway, with automatic daily reviews and updates based on Spot volume, Derivatives volume, and CRO balance.
Access to Exclusive VIP Privileges
Once a user obtains a VIP tag, they gain access to several non-fee related benefits, including:
- Partnership Experiences: Eligibility for exclusive VIP experiences through selected partnerships with prominent brands such as Formula 1, UFC, and the Philadelphia 76ers.
- OTC Trading Access: Subject to eligibility and onboarding requirements.
- Higher Withdrawal Limits: Enhanced thresholds compared to standard users.
- Enhanced Account Limits: Broader operational and sub-account limits.
- Priority Support: Dedicated service channels providing white-glove support.
While trading fee tiers will continue to adjust based on user activity, core VIP benefits will remain accessible, providing users with increased stability and long-term value. The fee discount tier will vary based on the latest trading activities, yet core VIP advantages will remain intact.
Additional Considerations
Participation in the VIP Program is contingent upon meeting specific qualification criteria and ongoing eligibility requirements, while being subject to jurisdictional limitations. The tiers, fee discounts, and associated benefits are determined by a user’s trading activity and CRO balance, which may fluctuate. Moreover, certain VIP privileges may necessitate additional verification and are not universally guaranteed.
Crypto.com’s services and the VIP Program are governed by eligibility requirements, regulatory constraints, and local laws, meaning not all products are available in every region. Users engaging in trading digital assets and derivatives should be aware of the significant risks involved and the potential for capital loss. Crypto.com reserves the right to modify, suspend, or terminate the VIP Program at its discretion. Users are encouraged to thoroughly review all applicable Terms and Conditions prior to participation.
