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Reading: Crypto.com Lays Off 12% of Staff Amid AI Integration
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Crypto.com Lays Off 12% of Staff Amid AI Integration

News Desk
Last updated: March 20, 2026 12:25 am
News Desk
Published: March 20, 2026
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Cryptocurrency trading platform Crypto.com has announced a significant reduction in its workforce, laying off approximately 12% of its staff as it shifts towards integrating artificial intelligence across its operations. CEO Kris Marszalek communicated the development via a post on social media platform X, emphasizing the necessity for companies to adopt AI technologies to remain competitive.

Marszalek stated that, “Companies that do not make this pivot immediately will fail,” underlining the urgency of this transition. He described the layoffs as a strategic move to prepare for “continued success” in a rapidly evolving tech landscape. While a spokesperson for Crypto.com confirmed that affected employees have been informed, they did not disclose the specific number of job losses.

This workforce reduction at Crypto.com mirrors a broader trend across various industries, where companies are increasingly citing AI advancements as a rationale for significant layoffs. Just last month, Block, the financial technology company co-founded by Jack Dorsey, announced layoffs affecting more than 4,000 employees, almost half of its workforce. In his message to shareholders, Dorsey highlighted how “intelligence tools” have transformed operational capabilities, allowing a smaller team to accomplish more work efficiently.

Further emphasizing this trend, reports have emerged that tech giant Meta is planning layoffs that could impact up to 20% of its workforce. This move is intended to mitigate high expenditures on AI infrastructure and enhance efficiency through AI-assisted roles.

Atlassian, a software company based in Sydney, also recently disclosed plans to cut 10% of its workforce, which amounts to around 1,600 jobs. According to CEO Mike Cannon-Brookes, these layoffs are essential for reallocating resources towards AI investments and enterprise sales while improving the company’s financial standing. Amidst these changes, Atlassian has experienced a significant decline in value, partly attributed to the financial pressures exerted by AI advancements on software stocks.

The ramifications of these workforce adjustments are especially pronounced for entry-level job seekers, with some industry leaders predicting rising unemployment rates among new college graduates. Bill McDermott, CEO of ServiceNow, indicated that unemployment in this demographic could potentially reach the mid-30s percentage-wise within a few years, as automation and AI tools increasingly take over traditional roles.

In a notable investment in the AI space, Marszalek purchased the domain name AI.com earlier this year for a staggering $70 million, marking the highest publicly disclosed price for a domain. This acquisition was part of a broader initiative to position Crypto.com at the forefront of the AI revolution, further signified by the company’s appearance in a high-profile Super Bowl advertisement promoting its AI agent.

Earlier in 2023, Crypto.com had already laid off 20% of its global workforce, a decision that was influenced by the fallout from the collapse of crypto firm FTX and a strategic pivot towards prudent financial management. As the company navigates these turbulent waters, it appears determined to harness AI technologies as a catalyst for future growth.

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