Investors are increasingly pulling away from enterprise software stocks amid growing concerns surrounding artificial intelligence’s potential to disrupt established business models, as highlighted by CNBC’s Jim Cramer. He indicated that it remains too early to declare the bottom for this sector. The ongoing anxiety has made it challenging to ascertain the price-to-earnings (P/E) multiples that investors are willing to pay, which Cramer refers to as the “secret sauce” for stock valuation.
Cramer explained that the P/E ratio acts as a gauge of how much investors are ready to pay for future profits. In times of high confidence in a company’s growth trajectory, investors may be inclined to accept high P/E multiples. Conversely, when doubts about future growth arise, as is currently the case with many software companies, those multiples tend to decrease. This dynamic has led to a significant sell-off in the sector.
A glaring example of this trend is ServiceNow, which suffered a nearly 10% drop in its stock price despite reporting earnings that exceeded expectations and announcing a substantial share buyback. Over the past year, ServiceNow’s shares have plummeted approximately 49%, while the iShares Expanded Tech-Software Sector ETF has seen an 11% decline. Comparatively, the S&P 500 has risen by about 15%, highlighting the disconnect between these software stocks and broader market performance.
Cramer noted that while the earnings reported by ServiceNow were solid, the crucial issue lies in investor sentiment regarding how much they are willing to pay for those earnings. He pointed out that ServiceNow’s P/E multiple has been on a steep decline, falling from the high 60s in January to around 28 times forward earnings after the recent drop.
Discussing the broader implications, Cramer likened the dwindling multiple to a political vote, stating that ServiceNow’s CEO, Bill McDermott, appears to have lost favor in the eyes of investors. Despite Cramer’s belief in McDermott’s narrative about the company’s ability to thrive in an era driven by AI, he acknowledged the prevailing market sentiment as a powerful force that cannot be easily resisted.
Cramer concluded by stating that while he believes ServiceNow will continue to generate earnings, current market perceptions overshadow this optimism. The uncertainty surrounding future valuations and growth in enterprise software continues to weigh heavily on investor decisions in this space.

