Cryptocurrency exchange Crypto.com has announced significant workforce reductions, cutting 12% of its staff, which equates to approximately 180 employees. This move comes as the company shifts its focus towards the integration of artificial intelligence (A.I.) technologies, a strategy it believes will enhance operational efficiencies and increase automation of previously manual tasks.
In a statement posted on social media platform X, CEO Kris Marszalek emphasized the urgency of adopting A.I., asserting that companies failing to embrace these advancements are at risk of falling behind in a rapidly evolving market. “Companies that move slowly will be left behind,” Marszalek remarked, highlighting the competitive landscape in the tech-driven financial sector.
Earlier this year, Crypto.com made a notable investment in the A.I. space by acquiring the domain ai.com for $70 million, which signifies a robust commitment to leveraging artificial intelligence within its business model. As of the end of 2025, the Singapore-based exchange employed around 1,500 individuals, suggesting that this latest round of layoffs builds on previous reductions, including a notable 20% cut in its workforce in 2023.
Despite these challenges, the company has reached substantial milestones, reporting 100 million registered accounts and a staggering $750 billion in trading volumes during the year 2025. Additionally, Crypto.com has recently garnered approval to set up a national trust bank in the United States, positioning itself to expand its custody services across the American market.
As a private entity, Crypto.com’s stock remains unlisted on public exchanges, which adds another layer of complexity to its ongoing adjustments in the competitive landscape of cryptocurrency trading and technology integration.
