On Thursday, Coinbase reported that some users were experiencing “degraded performance,” a situation linked to an overheating incident at an Amazon Web Services (AWS) data center in Northern Virginia. The exchange highlighted the issue around 6 p.m. Pacific Time, assuring customers that their funds remained secure and directing them to the AWS health dashboard for real-time updates.
Coinbase’s communication stated, “This issue is related to a broader AWS outage. We’re monitoring closely and working to restore full service. We’ll continue to update. Your funds are safe.” In a later message, the company identified the disruption specifically to a certain Availability Zone, designated as use1-az4 within the AWS US-EAST-1 region, where excessive temperatures had occurred. They indicated that trading would soon be re-enabled.
AWS confirmed that rising temperatures at its Northern Virginia data center had affected some services. The cloud service provider is actively working to restore optimal conditions in the impacted Availability Zone (use1-az4) and has reported early signs of recovery, with the addition of cooling capacity allowing some affected racks to be revived.
In an updated statement, AWS noted, “We continue to make progress in resolving the impaired EC2 instances in the affected Availability Zone (use1-az4) in the US-EAST-1 Region, and are working towards full recovery. We are actively working to bring additional cooling system capacity online, which will enable us to recover the remaining affected racks in a controlled and safe manner.”
As the situation develops, both Coinbase users and AWS clients are being urged to stay informed via official updates from the respective companies.
