For much of the cryptocurrency landscape, acquiring true ownership over digital assets necessitated investing in a cold wallet and managing a 12 or 24-word seed phrase. While this method bolstered security, it often overwhelmed less tech-savvy users, presenting an intimidating entry barrier into the crypto world.
Ana Jacobson, the brand campaigns lead at Tangem, discussed these challenges during a recent conversation at TheStreet Roundtable, emphasizing the need to simplify the user experience for wider adoption. She identified seed phrases as a significant hurdle, noting that while they were crafted for security, the complexity they introduced deterred many potential users.
Jacobson highlighted a real-world example, sharing that she learned one Uber driver chose not to purchase Bitcoin due to anxiety about losing a seed phrase. This illustrates how the complexities associated with seed phrases continue to obstruct mainstream self-custody adoption.
Tangem has approached this issue by retaining the essence of seed phrases while reimagining their practicality. By eliminating the human-readable formats, Tangem secures the key on a chip within a physical device, keeping it under wraps from any outsiders, including the company itself. Users can create backups across a maximum of three physical cards, each housing the key.
“We’re not eliminating seed phrases entirely,” Jacobson clarified. “We aim to provide users with more functional options, empowering them with choices, while aligning with the principles of self-custody and self-sovereignty.”
The system’s redundancy is simple: if one card is lost, users can utilize a backup; if two are lost, it’s time to reconsider their storage approach. However, losing all three cards means that neither Tangem nor anyone else can assist, emphasizing the true nature of self-custody without third-party recovery.
In addition to their existing technology, Tangem is exploring innovative avenues such as wearable wallets, including a ring featuring two backup cards that securely hold the private key.
While seed phrases have served as a cornerstone in crypto wallet technology for nearly two decades, their continued dominance as the primary method for self-custody may hinder the industry’s efforts to attract newcomers. As the crypto sphere evolves, finding user-friendly solutions will be essential for fostering widespread adoption and encouraging a more diverse user base.


